Claims teams receive CCTV exported from on-board and site recorders, and a good deal of it arrives in a format that will not play without the manufacturer's own software. We convert it to MP4 that opens in a browser — with the GPS track and vehicle inputs alongside the picture.
Every camera is synchronised on a single timeline with a shared scrubber, and the recorder's own clock is drawn over the picture rather than burnt into it. Where the recorder captured them, the GPS track is shown on a map that moves with playback and the vehicle inputs — speed, braking, indicators — are read out beside the footage.
For a collision that means the position, the speed and the driver's inputs are all in front of you at the same moment, rather than in three separate exports that have to be lined up by hand.
The deliverable is standard MP4 and one web page. It can go to a solicitor, an engineer, a panel firm or the other side's insurer without any of them installing anything or holding an account with us.
Conversion is a container change, not a re-encode, and every job is issued with a certificate digesting the coded video before and after. When a claim is disputed, that is the difference between footage that is asserted to be unaltered and footage that can be shown to be. The method is published, so the other side can verify it without our help.
Footage is processed in the United Kingdom in ISO/IEC 27001 certified data centres, deleted automatically within 24 hours and never backed up. Our processor terms are published rather than negotiated, we will sign your own DPA if your process requires it, and we are glad to complete a security questionnaire.
Security overview → · Data processing agreement →
Not sure whether yours will convert? Send us one export that has given you trouble. We will tell you whether it converts, usually the same day, and there is no charge for finding out.
Try it — first conversion free or email enquiries@veriframe.co.uk